Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Our software is powerful and flexible, and scales to meet the needs of any business. Even yours.
There are several reasons why Zendesk is so popular with enterprise customers. For one, it offers features and services that justify higher price tags, including advanced reporting as well as training programs and dedicated support teams. Zendesk also scales incredibly well.Related searches
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With Zendesk, the agents can work with tickets from any sources, including Help center request forms, emails, text chat, mobile phone, and from social media like Facebook and Twitter. Hence, your customers can connect with you through any channels they want.
Competitors and Alternatives to Zendesk
Salesforce.
Microsoft.
Freshworks.
ServiceNow.
SAP.
Zoho.
Oracle.
SugarCRM.
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